Urgent help for flood victims: proton announces 2025 flood relief program with massive discounts

Overview of the Proton 2025 Flood Relief Program

In response to the continuous heavy rains and widespread flooding that recently affected many parts of Malaysia, national carmaker Proton has officially initiated its 2025 Flood Relief Program. This effort is designed to provide immediate financial relief and professional assistance to owners whose Proton vehicles were damaged by the rising waters.

The program offers significant discounts on both genuine parts and labour to ensure affected customers have a clear, dependable pathway to getting their cars back on the road safely and affordably during the monsoon season.

The Proton 2025 Flood Relief Program is already underway, running from November 26, 2025, until May 31, 2026. Assistance is available through all authorised Proton service centres and body & paint outlets nationwide.

Comprehensive Discounts for PIP-Covered Owners

Owners who are covered under the Proton Insurance Program (PIP) are eligible for the highest tiers of assistance, with discounts potentially reaching up to 50% off selected parts.

Parts Discounts for Legacy Models (Saga, Persona, Iriz, Exora)

Owners of older, legacy models—including the Proton Persona, Iriz, Exora, and Saga—will receive discounts of up to 50% on selected parts required for flood damage repair.

Parts Discounts for Geely-Based Models (X50, X70, X90, S70)

For owners of the newer, Geely-based line-up—the popular X50, X70, X90, and S70 models—a considerable discount of 25% on selected parts is offered.

Labour Discounts

Crucially, flood-affected PIP customers will also receive a 25% discount on labour charges. This discount applies across all Proton models, ensuring savings on the professional service needed for comprehensive flood repair.

Assistance for Owners Without PIP Coverage

Proton understands that not all affected customers are covered under the official PIP. Therefore, the relief program still extends substantial assistance to non-PIP-covered owners to ensure all drivers can get help.

How to Claim Your Flood Relief Assistance

If your vehicle has been affected by the recent floods, Proton encourages you to visit your nearest authorised service centre as soon as conditions permit.

1. Visit an Authorised Service Centre: Certified technicians will carry out a thorough inspection of your flood-damaged vehicle.

2. Receive Repair Recommendations: Based on the inspection, technicians will provide professional repair recommendations structured around the available program discounts.

For further enquiries, assistance, or to find your nearest authorised outlet, you may contact the Proton Customer Care Hotline:

Proton Customer Care Hotline: 1-800-88-8398

Ready to Move On? Your Next Steps

Dealing with flood damage can be stressful and costly. While the Proton Flood Relief Program offers great support for repairs, you might also be considering your future mobility options.

If the damage is severe and you are looking to replace your current vehicle, consider exploring these options:

•  Thinking of letting go of your flood-damaged car or upgrading to a newer model? Get a free, non-obligatory valuation and Sell Your Car hassle-free today.

• Need a replacement vehicle quickly and affordably? Browse thousands of quality Used Cars for sale in Malaysia.

• Stay safe and informed during the ongoing monsoon season. Check real-time traffic conditions and flood hotspots using the Traffic Camera on Motorist Malaysia feature before you drive.

Read More: New traffic rules for Malaysia in 2026

Download the Motorist App now. Designed by drivers for drivers, this all-in-one app lets you receive the latest traffic updates, gives you access to live traffic cameras, and helps you manage vehicle related matters.